CHOOSE YOUR STARS.
WHAT CAN YOU EXPECT FROM REFURBISHED?
You want to know what you are buying, especially if you want to order online. According to our quality guarantee there is only one choice in the technical field: Premium Refurbished. You can still choose what your device looks like. That is why we provide the clearest possible description on this page of what you can expect from the appearance of a refurbished device.
We use star rating for this. This way you can perfectly determine your choice. We therefore find clear and honest communication with our customers very important.
We apply the strictest standards when it comes to assessing the appearance of refurbished devices. This applies to iPhones, iPads, MacBooks, iMacs, laptops and other models.
Excellent A refurbished product with a 5-star rating looks virtually as new. You can expect that you will see almost no traces of use on a refurbished iPhone, for example. The screen has no visible scratches, the casing looks perfect and has no dents or scratches. Very exceptionally, you may notice a very light trace of use if, for example, you hold an iPhone up to the light. You should choose a 5-star refurbished device if you want your new device to look excellent. There may be light signs of use on the bottom of a MacBook, laptop or iMac, but not on the "visible" parts.
Very good A refurbished product with a 4-star rating still looks great. The difference with a 5-star rating is that one or more small, inconspicuous scratches may be visible on, for example, the screen or housing. Sometimes one small mini dent can give an otherwise perfect device a 4-star rating instead of a 5-star rating. Choosing a 4-star rating means that you choose a refurbished iPhone, iPad or smartphone that simply looks very good. Moreover, you get extra benefits from them, since they are slightly cheaper.
Good A refurbished product with a 3-star rating contains clearer signs of wear. Scratches on the screen and/or on the housing. Small pits or dents can also occur. Of course, the device is 100% technically in order. Here you know that you are getting an extra benefit because the device already shows more signs of use.